- +49 - (0) 2826 - 2640620
- info@palettenrecycling.eu
Last updated: 30-8-2025
At Paletten Recycling (hereinafter referred to as “we”, “our”, or “the Company”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.palettenrecycling.eu or use our services.
By accessing our website or providing personal data, you agree to the terms of this Privacy Policy.
The data controller responsible for processing personal data is:
Paletten Recycling
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Website: www.palettenrecycling.eu
We may collect and process the following categories of personal data:
Contact details: Name, company name, address, email, phone number.
Order information: Product preferences, quantities, delivery addresses.
Payment data: Bank or invoice details (processed securely).
Technical data: IP address, browser type, operating system, referring pages, and usage data via cookies.
Communication data: Messages you send to us via forms, email, or phone.
We do not knowingly collect personal data from children under the age of 16.
Your data will be processed for the following purposes:
To process inquiries, orders, and service requests.
To communicate with you regarding offers, deliveries, or contracts.
To issue invoices and handle payments.
To improve our website functionality and user experience.
To comply with legal obligations, such as tax and accounting rules.
For marketing purposes, if you have given explicit consent.
We process personal data based on the following legal grounds:
Contractual necessity: To perform a contract or respond to pre-contractual requests.
Legal obligation: To comply with applicable laws.
Legitimate interest: To improve our services and prevent fraud.
Consent: For optional marketing and cookie usage (where required).
We will not sell or rent your data to third parties. Data may be shared only with:
Logistics and transport partners to arrange delivery.
Payment service providers for secure transactions.
IT and hosting providers for website operation.
Legal or government authorities where required by law.
All third parties are contractually obligated to protect your data in accordance with GDPR.
We retain personal data only as long as necessary:
Customer and order data: up to 7 years (to comply with tax/accounting laws).
Contact requests: up to 2 years after the last communication.
Cookie data: see our [Cookie Policy] for retention periods.
After expiry, data will be securely deleted or anonymised.
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration. This includes encrypted connections (SSL), secure servers, and restricted access.
Under the GDPR, you have the right to:
Access your personal data.
Rectify incorrect or incomplete data.
Request deletion (“right to be forgotten”).
Restrict or object to processing.
Withdraw consent at any time (for marketing/cookies).
Data portability (receive a copy in machine-readable format).
To exercise your rights, contact us at [Insert Email Address]. We will respond within 30 days.
Our website uses cookies to improve user experience, analyse website traffic, and provide personalised content. For more details, please read our [Cookie Policy].
If personal data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards (such as EU Standard Contractual Clauses) are in place.
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised “last updated” date.
If you have any questions or complaints about how we handle your personal data, please contact us:
Paletten Recycling
Email: info@palettenrecycling.eu
Website: www.palettenrecycling.eu
You also have the right to lodge a complaint with your local data protection authority.
